Disconnecting ends Cartograph’s access to a mailbox. Review private-mail retention and previously shared content separately so the result matches your intent.
Before you start
You need control of the mailbox. Consider tasks, drafts and replies that depend on the address before disconnecting.
Connect your own provider account from Email accounts.
Disconnect and review the consequences
Open Settings → Email accounts and identify the exact mailbox.
Open its menu and choose Disconnect. Read the confirmation before proceeding.
Choose the offered retention option for mail only you can see: deletion now or after the stated retention period.
Confirm the disconnect and check that the account no longer has active access.
Review Email you have shared. Use Take back on existing grants when that audience should also lose access.
Review provider-side application access if you also want to revoke the upstream grant or app-specific password. Check the default sending account and tasks that depended on this mailbox.
Check the result
Cartograph stops reading the mailbox and forgets its access. Shared messages retain the audience you previously granted until you change those sharing grants.
Retention is scoped
The retention choice covers messages, files and private suggestions that only you can see. It does not erase content you already shared with a task. Read the current confirmation for the exact scope.
Deleting private imported mail is different from deleting the provider’s original mailbox. Use the provider’s own controls for provider-side data decisions.
Provider access
Provider behavior differs. Review the provider’s connected-app controls when removing access. For iCloud, revoke the specific app-specific password in Apple Account if it should no longer work. Do not assume a Cartograph disconnect has removed every provider-side grant.
If another account is needed, connect and verify it, then review the default sender and any work waiting on the old address.
If something does not look right
What you see | What to check |
A task still contains the email | Review the sharing grant; the disconnect retention choice excludes already shared task content. |
Scout Agent cannot send new threads | Choose a usable default account or ask an administrator to configure a workspace email channel. |
Can I reconnect later?
Can I reconnect later?
You can use the supported connection flow again. Previously deleted private imports and the history available for re-import depend on the chosen retention and provider data.
Continue your work
Open the relevant area in Cartograph to continue with your workspace data.