Each connected mailbox has its own import and sharing settings. Review these choices before importing more history or making email available to other people or tasks.
Before you start
You need a connected mailbox you control. Initial sync must finish before the product can list all folders.
Connect your own provider account from Email accounts.
Review import and sharing settings
Open Settings → Email accounts, then open the intended connected account.
In General → Folders, choose which folders sync. Inbox and Sent are required for incoming replies and sent-email context.
Review Import history and choose the range needed for your work. A longer range starts importing older mail.
Review the contacts-from-email option where available. It saves contact details such as name, email and company, rather than message bodies.
Check the account’s sharing and Scout permissions. Share only the scope needed for the task or team.
Return to Email you have shared to inspect existing grants and use Take back when access should end.
Check the result
The mailbox imports the intended scope, and shared email has an audience you understand. Verify actual messages after sync rather than relying only on the selected settings.
Changing the history range
A longer range imports older mail now. A shorter range leaves already imported mail in place; it is not a deletion control.
If a folder shows fewer messages in Cartograph than at the provider, inspect sync progress. The difference can clear when the next sync catches up.
Folder operations affect the provider
Creating, moving, emptying or removing a folder can affect the actual provider mailbox. Gmail label removal differs from moving mail to Trash or permanent deletion. Read the confirmation’s exact effect before proceeding.
A sync checkbox and a folder deletion are different actions. Use the setting that matches your intent.
If something does not look right
What you see | What to check |
Folders are missing | Wait for the first sync, then check connection health. |
A teammate still sees shared mail | Review existing sharing grants; reducing import history does not revoke an existing grant. |
Does shortening history remove old mail?
Does shortening history remove old mail?
No. It changes the import range while leaving already imported mail in place. Use the product’s specific retention or sharing controls for those decisions.
Continue your work
Open the relevant area in Cartograph to continue with your workspace data.