Cartograph’s web and native apps keep you close to daily work across devices. Confirm account, workspace and notification settings on each device before relying on it for urgent decisions.
Before you start
You need an active Cartograph account and a supported device. Available controls and layouts can differ between web, Mac and iPhone.
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Use the product navigation to move between daily work, data and configuration.
Set up and verify the device
Get the Mac or iPhone app through the official Cartograph download or App Store links provided by your team or the product.
Sign in using the same intended account and select the correct workspace.
Open Inbox and a known task or conversation to check that you are viewing the expected work.
Enable the device permissions you want, then review Settings → Notifications for event and channel preferences.
For an approval, email or calendar action, open the item and review the actual details on that device before confirming.
If something differs from the web, record the device, app version, item and visible behavior, then use support with a redacted screenshot.
Check the result
The device opens the intended workspace and supports the work you need. Device permission and product notification preference are both checked.
Use the right surface for the job
Daily tasks, conversations and decisions can be reviewed on the go. Shared configuration can be easier to inspect on the web. If an administration control is absent, check feature and device availability before treating it as a missing permission.
A browser notification permission does not automatically enable the iPhone app. Review the operating-system notification settings for each app.
Check the actual result
After a consequential action, inspect the saved task, sent message or event details. A dismissed card or a closed sheet alone does not establish that the underlying action completed.
If the app was offline or a connection needed attention, revisit the item after connectivity returns and read any error before repeating the action.
If something does not look right
What you see | What to check |
The device shows another team | Check the selected workspace and signed-in identity. |
Alerts work on one device only | Review operating-system permission, push channel settings and the app’s availability on the other device. |
Do all screens have the same layout?
Do all screens have the same layout?
No. Device layouts and feature availability can differ. Use the web for a control unavailable on your device and report unexpected gaps to support.
Continue your work
Open the relevant area in Cartograph to continue with your workspace data.